We stand behind everything we make for the lifetime of your product. If your product fails because of a defect in materials or manufacturing, we’ll replace it.

What’s covered:

• Products made by HydraPak and Polar Bottle
• Products we make for partner brands, including Osprey, Salomon, Nathan, Katadyn, Ultimate Direction and many other brands

What’s not covered:

• Normal wear and tear
• Punctures, drops and other accidental damage
• Mold or damage from improper cleaning, storage or neglect
• Damage from extreme heat or cold
• Products that have been altered or modified

How to file a claim

Visit our Support Center and select File a Warranty Claim.

HydraPak makes water reservoirs, soft flasks and hydration accessories. HydraPak is not affiliated with HydraPeak, Hydro Flask or HydroPal.